How to use AI in Shopify store

Discover the benefits of using AI in your Shopify store and learn about the different ways to integrate AI into your e-commerce business for increased sales, improved customer satisfaction, and enhanced operational efficiency.

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If you run an eCommerce business with a Shopify store, then you know how hard it can be to stay ahead of the competition. It can be challenging to stay on top of what will give your Shopify business the boost it needs with all the new technology and AI-driven store functions that are always emerging.

Fortunately, Shopify offers a wide range of apps that make use of artificial intelligence (AI) technology like big data, tailored services, and machine learning models. These facilitate retail administration while boosting revenue, gaining new repeat customers, and improving the shopping experience for customers.

We'll look at a few of the top Shopify apps in this article so you can quickly incorporate these scalable business prospects throughout your entire online store.

How Shopify uses AI today

Shopify does use AI to assist merchants in running their businesses more effectively. It is used to assist their App Store surface suggestions for third-party apps. Additionally, it supports their search functions via the admin interface of the store owner. Shopify does not, however, currently offer any AI-related functionality. To integrate with eCommerce generative AI services, they rely on third-party applications.

Let's review the top AI applications now offered in the Shopify App Store:


Free plan available. Paid plans start at $20/mo.

With MESA's potent automation platform for Shopify stores, you can streamline your processes and concentrate on the big picture. You may reduce manual effort to increase productivity and complete more tasks faster than ever before by using pre-made workflow templates. You may rely on that everything important is reliably handled without your involvement, from auto-tagging to FTP server sharing, all within one centralized source of truth.


  • Free workflow setup and app support
  • Visual automation builder
  • Pre-made templates


  • Knowing the right step to start workflows


Free plan available. Paid plans start at $19/mo.

With the help of Wiser's customization engine, engage customers and keep them on the edge of their seats. The average order value can be raised by using AI-powered, customized recommendations such as commonly purchased items or similar products to upsell at the store checkout. This can also speed up the purchasing process for optimal customer happiness. Make use of detailed insights into customer journey data as well as real-time product inspiration based on consumer behavior as the cherry on top.


  • Easy to use
  • Proactive support team
  • Customizable


  • Fees include + 2% of Wiser-generated sales


Paid plans start at $1,500/mo.

Put your concerns to rest and have trust in Complete Chargeback Protection from Signifyd. Our chargeback protection assesses orders at the point of sale, providing you the peace of mind that accepted transactions are covered by our financial guarantee against fraud and non-fraud chargebacks, enabling ambitious expansion without the danger of losses associated with dispute claims.


  • User-friendly services
  • Complete fraud protection
  • Fast case resolutions


  • Expensive for small store owners

Paid plans start at $50/mo.

With Octane AI, you can quickly and easily develop personalized product recommendations while enhancing the client experience. More focused marketing campaigns are needed! An interactive quiz can help you realize the full potential of your Shopify store by helping customers identify products that best meet their needs. This increases sales conversions, average order values, and consumer engagement.


  • Personalization options
  • Customer segmentation
  • Ease of use


  • Intuitiveness building quizzes


Paid plans start at $15/mo.

Learn about a platform for personalized suggestions that is revolutionizing e-commerce. With personalized product recommendations, upsell and cross-sell chances, and bundling possibilities, LimeSpot Personalizer is driven by artificial intelligence and created to transform consumer engagement (AOV). The setup only takes a few minutes, so you'll notice results right away.


  • Upselling campaigns
  • Customization options
  • Prompt support replies


  • Additional charges based on the store’s revenue


Free plan available. Paid plans start at $19/mo.

Shopify store owners can offer great customer service and convert inactive consumers into active buyers by utilizing Tidio's all-in-one customer experience platform. It includes ready-to-use sales and support chatbots that increase sales while promptly responding to the more common questions from clients. Get a helpful helpdesk solution for your team that is effective by centralizing messages, plus numerous features that are specially made to work well with Shopify.


  • Ease of use
  • Quality of support
  • Ease of setup


  • Pricing per operator can get expensive


Free plan available. Paid plans start at $299/mo.

Recart SMS marketing services may unlock an average 36.8X ROI and boost your Shopify brand's sales by up to 33%. Custom online store popups, automation (like welcome flows/abandoned shopping carts), and strategic SMS marketing campaigns are all included with fully-managed services, along with support from a dedicated Customer Success Manager starting on the first day of the free trial period for implementation and optimization. Additionally, you will receive weekly updates on your progress so you can monitor all data as you proceed.


  • Ease of use
  • Quality of support
  • Ease of setup


  • Expected results can vary with Facebook Messenger

Shopify Apps Wrap-up

Running a Shopify store is challenging enough; the last thing you need is to waste time on useless apps. The good news is that there are many excellent Shopify AI tools and Shopify Apps available to help store owners advance their online shops.

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